Customer Care

Shipping

We aim to process and ship your orders within 1-3 business days unless otherwise stated. International customers are responsible for all customs taxes and duties incurred, including on returns.

Canada

• Standard shipping (3-5 business days): $15 // Free for orders over $250
• Xpress Post (1-3 business days): $25

USA

• Standard shipping (TBD based on address): $20 // Free for orders over $250
• Express (1-3 business days): $35

International

• $40 flat rate shipping. Shipping speed depends on address.

Returns + Exchanges

We offer exchange, store credit or a refund on regular priced merchandise within 14 days of purchase.

• Please contact us within 48 hours of receiving your item to confirm the return and shipping details.
• Item must be in brand new condition and unworn, undamaged and with all original garment tags attached or it will not be accepted.
• Customer is responsible for all return shipping costs including any taxes or duties for international customers. Shipping method must have a tracking number.
• Refunds will be processed to the original payment method, less any shipping costs or taxes and duties incurred.
• Swimwear is FINAL SALE. All sale or discounted merchandise is also FINAL SALE.

Other

For any other questions regarding your order, please contact us at: hello@thedriftonline.com.