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FREE SHIPPING IN NORTH AMERICA ON ORDERS OVER $250

Customer Care

Shipping

We aim to process and ship your orders within 1-2 business days unless otherwise stated. International customers (including customers in the US) are responsible for all customs taxes and duties incurred, including on returns.

Canada

  • Standard shipping (3-7 business days): $15 // Free for orders over $250
  • Xpress Post (2-4 business days): $25

USA

  • Standard shipping (TBD based on address): $20 // Free for orders over $250
  • Express (2-4 business days): $35

International

Returns + Exchanges

We offer exchange, store credit or a refund on regular priced merchandise within 14 days of purchase.

  • Please contact us within 48 hours of receiving your item to confirm the return and shipping details.
  • Item must be in brand new condition and unworn, undamaged and with all original garment tags attached or it will not be accepted.
  • Customer is responsible for all return shipping costs including any taxes or duties for international customers. Shipping method must have a tracking number.
  • Refunds will be processed to the original payment method, less any shipping costs or taxes and duties incurred.
  • Swimwear is FINAL SALE. All sale or discounted merchandise is also FINAL SALE.
  • All international shipments (outside of the US and Canada) are FINAL SALE. Returns will not be accepted.
Other

For any other questions regarding your order, please contact us at: hello@thedriftonline.com.