Curated for the conscious traveller

Customer Care


We aim to process and ship your orders within 1-2 business days unless otherwise indicated. International customers (including those in the US) are responsible for all customs taxes and duties incurred, including on returns. Please note we do not take responsibility for shipping delays once an item has dispatched.


  • Standard shipping (3-7 business days): $15 // Free for orders over $250
  • Xpress Post (2-4 business days): $25


  • Standard shipping (TBD based on address): $20 // Free for orders over $250
  • Express (2-4 business days): $35


*NOTE: Delivery timelines are estimated and at the control of the shipping service – not The Drift. 

Returns + Exchanges

We offer exchange, store credit or a refund on regular priced merchandise within 14 days of purchase.

  • Please contact us within 48 hours of receiving your item to confirm the return and shipping details.
  • Item must be in brand new condition and unworn, undamaged and with all original garment tags attached or it will not be accepted.
  • Customer is responsible for all return shipping costs including any taxes or duties for international customers. Shipping method must have a tracking number.
  • Refunds will be processed to the original payment method, less any shipping costs or taxes and duties incurred.
  • Swimwear is FINAL SALE. All sale or discounted merchandise is also FINAL SALE.
  • All international shipments (outside of the US and Canada) are FINAL SALE. Returns will not be accepted.

For any other questions regarding your order, please contact us at: hello@thedriftonline.com.